Sales And Support

Customer ServiceWhether you’re ready to place an order, have an inquiry on an existing order, you’re in need of technical support, or have questions about a return or cancellation, our US-based and best-in-class Customer Service associates are here to help!

At Thomas Scientific, we’re passionate about delivering an exceptional customer experience. Our highly trained, US-based Customer Service team provides seamless, efficient, and reliable support for any order or product-related inquires. To reach a customer service associate, send us an email or click the red icon at the bottom-right of the screen to chat live.

Hours of operation: Monday through Friday, 8:00am ET to 8:00pm ET

General Customer Service
Email: [email protected]

Production Customer Service
Email: [email protected]