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The New Thomassci.com

Customers asked. We listened.

INTRODUCING THE
NEW THOMASSCI.COM

Leveraging extensive user feedback, research, and testing; the new Thomas Scientific website provides the same great selection of trusted laboratory products with an improved brand and shopping experience.

Customers Said
"Make it easier to find what I need."

More intuitive product-focused navigation makes it easier for you to find exactly what you need to help move science forward

Improved search functionality delivers more precise results for keywords, SKU, part number, brand, product attributes, and more.

Discover personalized recommendations designed just for you—not only based on what you’ve viewed or purchased, but also on what other customers with similar interests have bought. Plus, we’ll suggest relevant accessories to complement the items you’re exploring.

CUSTOMERS ASKED
"Where's my stuff?"

Product pages now display availability across all warehouses where the product is available, delivering greater transparency and more accurate delivery expectations.

We’ve also added the ability to show customer inventory for those managing drawdowns from dedicated stock.

Customers Said
"Make it easier to manage my account and order details."

Account management enhancements give you 24/7, self-service visibility into recent purchases and order history (including both online and online orders). Here, you can also track shipments, process returns, and more. No need to call or email, as our online tools are here to help with the most common inquiries.

Download our comprehensive My Account Guide for more information on enhanced account features.

Customers Said
"I want to know shipping fees before I buy."

With ongoing changes—like tariffs and special handling costs—transparency around fees is more important than ever. We’ve made this information more visible on product detail pages and in the cart.

Customers Asked
"Where can I find deals and promotional offers?"

The new Deals page centralizes promotional offers, overstock savings, and seasonal discounts—helping you get more value every time you shop. Be sure to check it out every time you visit, as it’s constantly updated with the latest offers.

CUSTOMERS ASKED
"Can I attach a purchase order to my online order?"

If you need to attach a PO, quote, or other information to your order, you no longer need to do so by email! The new ThomasSci.com allows you to upload up to 3 documents related to your online order during step 1 of our 2-step checkout process.

More Questions?

Check out the FAQs below or download our New Website Overview Guide for more details.

Many of your questions about how to use the enhanced My Account section can be found in our My Account Guide.

Why did you redesign the website?

You asked, and we listened! We created a better overall experience so you can more easily explore, shop, check out, and manage your account. You’ll find the new website to be customer-centric, with a focus on products, making it easier for you to find and buy what you’re looking for. The new website also succinctly tells Thomas Scientific’s story and better reflects who we are today, positioning us for ongoing customer support and company growth.

How did you gather input for this redesign?

We conducted extensive customer research studies and user testing to collect key insights and customer feedback about how we could better serve you. This provided us with a solid understanding of improvements that would be most valuable to our customers—and make us an even more valuable partner to them.?

Has your product/service offering changed?

We’re offering the same great brands and products you’ve come to love and trust—now just easier to find and purchase.

Can I still access my account and current info?

Yes! One of the key enhancements to the My Account section is that you are now able to view all online and offline orders 24/7. This section of the site will automatically include the last two years of account information. For more details on how to use your My Account page, download our My Account Guide.

How do I reset my password?

You’ll need to reset your password the first time you log in:

Go to My Account > Account Information > Change Password, and you can enter, confirm, and save a new password.

Beta Users Are Saying…

“Anyone would be able to navigate this new site. I love the way it looks.”

“I love the recommendations by trending or what is being ordered. This helps me know a little more of what other companies are looking at.”

“The grid format of the product pages makes it easy for me to order multiple sizes at one time.”

Exciting Changes Coming Soon!

We can’t wait to share our enhanced online shopping experience with you on 2/3/2026. As a thank you for checking out the new features coming soon, enjoy 20% off your next order on ThomasSci.com.

Use Code
NEWSITE20

*Offer valid until 2/26/26. A minimum purchase of $300 is required. Promo code eligible on ThomasSci.com only. To redeem, enter code NEWSITE20 at checkout. Brand exclusions may apply (see Promo Code Rules on site for details). One promo code per order and per email address. Offer not available on eProcurement platforms. Cannot be combined with any other promotion, rebate, or quoted pricing. Thomas Business Account users may have contract pricing lower than promotion pricing – lowest eligible price will be applied. Offer cannot be applied to previous purchases and cannot be redeemed for cash or product credit. Exclusions and limitations may apply. Void where prohibited. Subject to change without notice.

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